Support
Atlas Money Support
We're here to help
Atlas Money is a local-first finance app. Your data stays on your device by default. For app questions or App Store review support, email us directly.
Contact
Email: atlasfinancialllc@outlook.com
We typically respond within 1–2 business days.
Common Questions
- How do I delete all my data? Settings → Delete All Data.
- Does Atlas require a bank login? No. Bank sync is optional and part of Atlas Premium. You sign in on Plaid's own screen, and Atlas never sees your bank password. Everything also works without a bank.
- How does sync work? iCloud sync is available in Settings, and couples income merge is in Tools.
- Does Atlas charge for features? The core of Atlas is free: Safe to Spend, bills, paychecks and spending. Atlas Premium is an optional auto-renewing subscription (monthly or yearly) for extras such as reports, unlimited goals and receipt scans, and planning tools. You can manage or cancel it anytime in Settings > Apple ID > Subscriptions. If you were already using Atlas before Premium launched, you keep Premium for free.
- How do I cancel Atlas Premium? Open your device's Settings, tap your name, then Subscriptions, choose Atlas, and tap Cancel. You keep Premium until the end of the period you paid for.
- I paid but nothing unlocked. Open any locked feature, tap Restore purchases, and make sure you're signed in to the same Apple ID you bought with.
- How do I get a refund? Apple handles all payments. Go to reportaproblem.apple.com, sign in, and request a refund for Atlas.
- I used Atlas before Premium. Do I lose anything? No. If you were already using Atlas, you keep Premium at no cost.
- Can I export my data? Yes — use Settings → Export Data.
Privacy
Read our Privacy Policy.
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